At no point during any of our contract signings, were we ever informed of the rescission period, nor did we sit down and review the real cost of the loan with our Sheraton agent. Marriot is NOT what it used to be. RedWeek, Inc. is a Registered Seller of Travel in the following states: There are only 2 view types - Resort and Oceanfront. The concept of Customer Advocacy is a joke. The MVC annual maintenance fees were also totally misrepresented. This is a time share operation. My husband and I stayed in a two bedroom villa at the Westin Nanea for 5 days on a preview trip from Westin. Located on 16 acres of Maui's famous North K'anapali Beach, The Westin Nanea Ocean Ocean Villas puts you at the center Mauis fun filled local activities and events as well a variety of world-class amenities right outside your villa door. The infinity pools give bathers a sense of continuity with the ocean that is 200 feet below the Westin bluff. !Such a scene is unimaginable.No hotel should be aloud to operate at this standard. WE DID NOT PAY TO RENEW THE CLUB MEMBERSHIP in 2023. Rent a whole home for your next weekend or holiday. We've had numerous problems finding properties that we would like to stay at (lack of availability) and in some cases it would be CHEAPER just to pay the nightly rate at their resorts instead of using MVC Points. Face coverings are required for all unvaccinated Owners and guests at each of our resorts. Any additional meals have to be purchased separately. Had a great cocktail at the beach bar and felt like this was it. Sure shows where people stand in the Marriott view.Quite Sincerely, H-----Cl-----nMarriott Owner # - - - - - Westgate Owner # - - - - - -. When we had purchased, we immediately felt buyers remorse and so we called to cancel the timeshare within the 30-day recission period they told us in case we changed our mind. Returned in 30 minutes and were told yet another story. Guests are required to show a photo ID and credit card upon check-in. Reserve now! What really makes us mad is that we are retired and now our maintenance fees are more than the taxes on our home which is crazy. Companies can ask for reviews via automatic invitations. ReadMore, Try the newest craze in Hawaii. Visit Northside Park and enjoy a game of tennis, a pick-up game of soccer or head to the Northside Pool to cool off! He told me that yes there would be an offer and I let him know I was not interested and would not attend a meeting. Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. We were among the first to stay at this property after their opening in April. Location: Main Pool Exclusive on-site provider with the only homes meeting the AAA four diamond designation at Honua Kai since 2012. The Westin Nanea Ocean Villas They discovered that there was water leaking from the ceiling. I will be sure that Iris, Carolyn, Jess, & Burton are recognized for their service excellence. We didn't expect ocean view but certainly not the parking garage. The Westin Nanea Ocean Villas, Ka'anapali is located between North Kaanapali Beach and the mountains of West Maui. As part of our efforts to help you stay healthy when you stay with us, face coverings are required of all Owners, guests, and vendors at each of our resorts even where not currently government-mandated and regardless of your COVID-19 vaccination status in connection with health agency recommendations. 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina 96761 , Hawaii, USA {{ thankyoumodalbodycopypersistenceerror | raw }}, ResortActivities The Westin Nanea Ocean Villas, Ka'anapali is located between North Ka'anapali Beach and the mountains of West Maui. Frustrated beyond words. Again we called housekeeping and when she removed comforter and sheet a blood stain was revealed on the mattress cover. That seemed strange as there seemed to be almost o o e else around. Phone:808-662-6300 A wonderful, relaxing vacation at Kaanapali's newest resot! We also later found out that our children would be responsible for the mortgage and maintenance fees upon our passing. ReadMore, Catch some of the best fishing anywhere. Real-time inventory management and booking software by RealTime Reservation LLC. Our experience with Marriott Vacation Club started when my husband received a call offering us a free trip to Orlando. We are both on fixed SS income and food stamps. All with Westin touches keeping in harmony with the Hawaiian culture. Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. See more discussions in the The Westin Nanea Ocean Villas forum . Terms & Conditions | Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. There are four gorgeous pools for quiet soaking, active fun and swimming, and entertaining the kids. The following exceptions apply to the above face covering requirements for unvaccinated Owners and guests while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply: Resorts Outside of the United States, USVI, and Puerto Rico. Guests submit their subscores and their overall scores independently theres no direct link between them. Ask Jim N about The Westin Nanea Ocean Villas, Ka'anapali, Ask ElizaRed about The Westin Nanea Ocean Villas, Ka'anapali, Ask Tako4you about The Westin Nanea Ocean Villas, Ka'anapali. Refresh, refuel and relax on your Lahaina vacation. The staff were happy, all smiles and seemed to really enjoy their jobs. Cookie Settings | I contacted Marriott again on Sep 1, 2022 to enquire why no one called me back and asked how I can bank my time / points but was told flat out that under no circumstances could I bank my time / points because the deadline had now passed (1 day) and that it is up to me to chase Marriott before the deadline passes regardless of the systems / staffing issues that they apparently have.I asked to speak with a manager and was told that the manager declined my request to bank my time / points and that I could not speak with the manager as, apparently, "managers do not take phone calls". | Outrigger Honua Kai Resort & Spa | Hawaii Vacation Condos I only share this because I actually like Marriott. We are STILL LISTED with Marriott as a Club Member, even though WE DID NOT RENEW OR PAY THE DUES! We invite you to learn all this unique resort has to offer and to be inspired to discover nanea. Checkin:4p.m. | Westin Nanea Villas, Just opened, can't recommend - Tripadvisor Vistana Signature Network is a registered Exchange Program. Aloha 771jones, Mahalo nui loa, thank you very much for such highlighting Samoa and our friendly staff. Well, that was an outright lie. The Westin Nanea Ocean Villas Vistana Signature Experiences Rentals Details: Web45 Kai Malina Parkway, Lahaina , Hawai'i 96761 , United States 808-662-6300Check in: 4 p.m. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. Thank you for acknowledging our outstanding staff that were a part of your Maui vacation. SCAM. The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. We were told we were going to learn about all the additional perks and benefits. Therefore, my status should have been moved from Executive to the Presidential Marriott. Set on twenty-six acres of lush, tropical land and infused with a variety of Hawaiian design elements, The Westin Nanea Ocean Villas blends a top-notch vacation experience with the authentic history and culture of Hawaii. Their answer was that you could use the Westin property amenities next door. Marriott Vacation Club has betrayed our trust and loyalty to the Marriott brand. Licensed A10-E Contractor, Authorized POOLCOMM Provider and SNHD Certified. Poolside service is available from 11 a.m. to 4 p.m. daily. The room was huge and spotless, nice kitchen, great bed and amazing views. Our Westin Concierge is available to assist and arrange anything you may need during your stay. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. ReadMore. The full service restaurant is not open. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. There are two more wings to be completed. There is no opportunity to rent out the unit since we cannot even use the timeshare when we want to travel AND, since they have now told us that this has zero resale value, there is no opportunity to sell it back. Timeshare & Villa Rentals in K'anapali Beach, HI | Vistana Find out how we combat fake reviews. When we went to breakfast the next morning we were told we would have to wait 15 minutes for a table even though there were many empty and clean tables and it was a buffet. It was not clearly explained that we would be paying recurring annual fees on top of our monthly fees. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. Certain services and amenities may be reduced or unavailable as a result. Sheraton Maui Resort & Spa Check out some of our favorite top Maui picks for ideas on how to plan your trip. You can sort and/or filter them by time of year, review score, and more. Good luck squeezing us for anything more! Professional photographers specialize in candid photography, classic portraiture, and artistic photography during sunrise and sunset. We specialize in in the management, design, and construction of complete backyard projects. Marriott is selling more and more points every day to unsuspecting people making it almost impossible to book a vacation when you want to go. Anyone can write a Trustpilot review. We were TOLD Our unit would increase in value. Good food but terrible service!!! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Marriott Vacation Club International. Our exclusive services include front-desk check-in, valet service, check-signing privileges throughout the resort, mid-stay clean for stays of 7 nights or longer, a full-service concierge, and more. ReadMore, Astonishing magic with a Maui flair. We rented cabanas at $150 per day for two days ( non refundable) when we made our reservations only to find out on arrival they were on the back side of the pool with a wonderful view of the backs of poolside chairs and people's backs and bald heads. Real-time inventory management and booking software by RealTime Reservation LLC. The current status of resort amenities and services is subject to change at any time. Their interest rate is 10.99% and the high maintenance fees are due even if you dont use the timeshare, even during COVID. We are also not convinced that it is not purposeful in nature. Let us help you make the most of your trip to Maui. If Bill Marriott truly cared about his dedicated customers like us, he would have their customer support team respond and refund us as we had requested (and they rejected). Guests will revive in the Heavenly Bath enhanced with the brands Heavenly Shower, Heavenly Robe and White Tea Aloe bath amenities, in-room and high-speed Internet access. The food was very good (an enormous cheeseburger and nice salad) when it finally arrived but no apologies were forthcoming. ), Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so. Discover stylish villas with like-home amenities. Lacked customer service. It hasnt been fun. When I made the purchase. Each review score is between 1 and 10. He turned out to be a valet arking attendant. Find unique souvenirs, snacks, toiletries and everything else youll need to make your stay memorable and fun. With beautiful year-round weather and gorgeous tropical landscapes, Maui is the ultimate vacation destination. Ed. In the event we discover that you have brought a pet to the resort, you will be charged a room recovery fee in the amount of $500 per pet and you will be asked to take your pet to a local, third-party boarding facility. I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. We have now escalated our concerns to the President of the company at their corporate headquarters. Over 256 million reviews from guests after their stay. Find live music daily and Hawaiian-influenced cuisine featuring fresh, sustainable seafood at this oceanfront restaurant that pays homage to its namesake, legendary Hawaiian surfer Duke Kahanamoku. The truth is this was a high pressure timeshare upgrade presentation and the Nanea agents pushed her to agree to upgrade and basically triple the amount we had been paying. That seemed strange as there seemed to be almost o o e else around. The Westin Nanea Ocean Villas, Ka'anapali, 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, Hawaii, USA, 96761, On-Site Parking daily fee : $25 USD | Valet Parking fee : $30 USD | Electric Charging Stations : 1 Daily fee: $25 USD. Marriott Vacation Club International. They sell the package but then never answer the phone to actually book the dates! Check out: 10 a.m. 69F / 21C Resort Toggle MenuResort Menu Overview Photos westin maui ipoolside Verified 9 days ago Url: vistana.com Go Now